Some PlayStation 4 homeowners are reporting that BioWare’s shared-world shooter Anthem is totally crashing their consoles. Or worse. Whereas not Sony nor BioWare proprietary Digital Arts has set why this could be befalling — or how widespread the difficulty could be — EA now says it’s formally investigating the issue, and is asking gamers with the difficulty to share their crash information, and/or reply just a few questions in this forum thread.
However in line with a pair of much-upvoted posts on the Anthem subreddit, via Kotaku (and several earlier posts at EA’s boards), some gamers with the problem are additionally seeing their PS4 consoles utterly flip themselves off, as in the event that they’d spontaneously unplugged the facility twine as an alternative of safely shutting down. “The console powers down and won’t energy on utilizing the traditional methodology of urgent the PS4 button on the controller,” reads one particularly detailed report from a user named techjo, including that after a crash, the PlayStation winds up operating a tough disc examine. “Generally the button on the entrance of the console works, different instances I’ve to unplug the console then plug it again in,” they add.
In uncommon circumstances, PS4 homeowners are reporting that their consoles are being “bricked,” to the purpose they’ll not correctly activate. That might be a aspect impact of the arduous drive or different elements spontaneously shedding energy — they’re not designed to do this, and it’s why the PS4 usually runs a tough disc verify each time it by accident will get unplugged. This forum post suggests attempting a database rebuild in case your PS4 isn’t working correctly, although we haven’t tried that ourselves.
Whereas it looks like many of those crashes are occurring with the extra highly effective, costlier PS4 Professional model of the console, some say they’re seeing crashes with the PS4 Slim as effectively. In any occasion, some indignant avid gamers aren’t ready for Sony and EA to unravel the issue earlier than they take motion. One Reddit post with over three,300 upvotes is urging gamers to cease enjoying totally till there’s a repair, and a few gamers try to get refunds on the sport with various levels of success. The Ask PlayStation UK account says the problem is “exterior our refund coverage,” although Variety and others say they had been capable of get a refund by PlayStation’s help chat device.